Voice connecting, integrating, interpreting, innovating
Kalliope accompanies companies on their digital transformation journey, putting voice at the heart of communication, automation and innovation processes. Comprehensive and accessible Unified Communication & Collaboration solutions, integration of voice into business systems, language interpretation capable of transforming conversations into strategic insights: Kalliope transforms voice into concrete value for businesses.
Kalliope Omnia
Connecting through voice
Kalliope’s Unified Communications platform
Even in the digital age, voice remains crucial in the moments that matter: when immediate clarity is needed, when handling emergencies, making quick decisions or building trust in relationships with customers and colleagues. Thanks to Kalliope Omnia, you have a true Unified Communication & Collaboration solution that breaks down the limits of a traditional PBX and offers tools that efficiently and effectively combine the different ways users can interact: thus communication becomes a concrete value for the company: more efficient, more integrated, closer to the people.
Kalliope Nexus
Voice at the heart of business processes
Integration made easy
With the Kalliope Nexus platform voice becomes an asset with measurable value: call monitoring reveals where value is generated or lost, and its proper analysis enables optimised resource management. Collection, correlation and processing of data allow integration with the various business systems contributing to process improvement and a real Digital Transition. The articulation into modules (standard and tailor-made) allows Kalliope Nexus to provide targeted answers for various needs.
Kalliope Lògos
From voice to insight
AI-powered communication
Kalliope Lògos transforms the telephone exchange into an advanced semantic centre thanks to Artificial Intelligence. It does not merely transmit the voice: it interprets it. Every conversation becomes an opportunity to improve the customer experience, reduce response times and transform communication into tangible business value. Kalliope Lògos decodes intentions, emotions and context of voice conversations, with transcription and sentiment analysis capabilities. The system extracts strategic insights from dialogues, integrating chatbots and live chat to handle requests with efficiency and accuracy, automating repetitive processes and activating human assistance only when necessary.
Kalliope LAB
Voice-driven innovation lab
Expertise for Digital Transformation projects
The know-how developed with Omnia, Nexus and Lògos finds in Kalliope LAB the necessary synthesis for all those projects where voice plays a central role in innovation.
The result? Leaner processes, more effective communications and innovation that truly starts with the customer’s needs.
Some of our Case Studies
Each of our projects is a testimony to our commitment to create durable value through products, solutions and projects, always oriented towards customer success: we do not stop at customer satisfaction, we aim for customer success. Discover how we have turned goals into results.
EPIC
“A virtual assistant to explore industrial tourism in Prato”
Kalliope, with its subsidiary Awhy, is also among the protagonists of the European project EPIC – Experience Prato Industrial Culture.
JIMINY
A talking cricket for the democratization of artificial intelligence in the customer service sector.
A new generation of semantic business communication systems capable of delivering Enterprise Virtual Assistant (EVA) services powered by knowledge extracted from telephone communications.
D.A.I.MON
D.A.I.MON (Dynamic Artificial Intelligence Monitoring) is a project conceived in response to the MISE call for proposals “accordi per l’innovazione II sportell”, which aims to create a traffic monitoring and analysis system based on Artificial Intelligence.
Become part of the Kalliope team
Become a partner.
Register and participate in Kalliope’s certification courses for system integrators and service providers.
Find out what benefits await you: dedicated discounts and technical/commercial support for your end-user proposals.
Technology Partners
By partnering with the most important and reliable manufacturers on the VoIP market and being fully compatible with all standard SIP products, we offer a robust and reliable service. You are free to choose without any compatibility constraints: we do not produce proprietary solutions.
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