Teams accounts become Kalliope extensions
With this new development and SBC Audiocodes, PBX Virtual SBC guarantees certified integration with Teams.
In this way, Teams users have access to a whole series of Kalliope features without giving up the Teams user experience.
- We integrate the Teams platform with the KalliopePBX services
- What we can offer is MIcrosoft certified true integration at the protocol level , and in the architectural scenario .
- Kalliope extensions can call Teams users and vice versa
- When an external user calls a Kalliope extension, PBX Virtual SBC calls the Kalliope extension and associated Teams user simultaneously, showing the caller’s number.
- Teams users can transfer received calls associated with a Kalliope extension to another extension.
- If the transfer is unsuccessful, PBX Virtual SBC redirects the call to the sender, with the original caller’s number and the letter R: highlighting the call’s “return.”
- The Teams user can call a geographic number using the Kalliope lines showing the office number.
